All orders placed will be shipped on our FAST DHL express courier service.

For all Christmas Delivery information, please follow the link here: Christmas Delivery & Returns. 


Delivery

Orders placed before 2pm GMT will be despatched the same day. Any orders placed after 2pm GMT will be despatched on the following working day. Orders placed at weekends and on public holidays will be despatched on the next working day.

Please note, ASCENO are not responsible for any unanticipated delays caused by destination customs clearance processes.

    USA

    Fast delivery and Free international returns. Taxes and duties will be pre-paid for you with no additional charges.

    • DHL Worldwide Express  |  $25  | 3-5 working days

    EUROPE

    Dear customer, As of 15 July 2022, if your parcel is being delivered to an European address, it may be liable for Custom Duty and Local Taxes. These fees are the responsibility of the purchaser and payable on delivery.

    Fast delivery and Free international returns.

    • DHL Express  |  $16 | Delivered in 3-5 working days

    REST OF WORLD

    Fast Delivery and Free International Returns. Any local Taxes and Duties to be paid by the customer.

    • DHL Worldwide Express  |  $32  | Delivered in 3-5 working days

    FREE WORLDWIDE RETURNS

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    MONOGRAMMING SERVICE

    Please allow 7-10 working days days for orders using our monogramming service.