Worldwide Delivery Information

ALL TAXES AND DUTIES TO USA ARE PRE-PAID BY US.

All orders placed will be shipped on our FAST DHL express courier service.

Delivery

Orders placed before 2pm GMT will be despatched the same day. Any orders placed after 2pm GMT will be despatched on the following business day.

 

    USA

    Fast Free delivery and Free international returns. Taxes and duties will be pre-paid for you with no additional charges.

    • DHL Worldwide Express  |  FREE  | 2-4 business days
    • DHL Express  |  FREE  | Monogramming Service  |  Allow 10 Days for Delivery

       

      FREE WORLDWIDE RETURNS

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      COVID-19 Update

      To our beloved global community,

      In these uncertain times, we wanted to reassure you that the health and wellbeing of our customers, staff, and partners are paramount to us. 

      All our employees have relocated to working from home (in their ASCENO pyjamas, of course). Our online shop is still up and running, so you can continue to shop online from the comfort of your own home. Please do not hesitate to contact our concierge team who are working remotely with any questions. Please rest assured our warehouse is fully operating as are DHL. 

      Meanwhile, our delivery partner DHL is shipping worldwide as usual and monitoring the health of drivers closely. Vehicles are disinfected daily and drivers are following hand washing protocols.

      We will continue to follow official advice and take all necessary precautions.

      Take good care and look after yourself and your loved ones.

      Team, ASCENO x